PAW whistleblowing system

Welcome to the whistleblowing system webpage of PAW GmbH & Co. KG

Compliance with laws, rules, and internal guidelines has the highest priority at PAW. Only if rules and standards are observed, can we avert damage to our company, our employees, and business partners. Misconduct must therefore be recognised early, processed, and remedied immediately.

This requires the attention of everyone and their willingness to disclose possible serious breaches of rules if there are concrete indications. We also value corresponding information from business partners, customers, and other third parties.

Report compliance issues via email or telephone

Use our hotline or write us an email to report compliance incidents. You can do so anonymously if you prefer. In the event of an anonymous report, STIEBEL ELTRON assures you as an informant that it will not take any steps to identify you — except in the case of misuse.

The STIEBEL ELTRON compliance contact is available in German and English.

Compliance Hotline

EQS Integrity Line whistleblowing system

Do you want to report a compliance incident anonymously? Please feel free to use our whistleblowing system: EQS Integrity Line.

The EQS Integrity Line is responsible for disclosures relating to legal violations and serious misconduct. These include violations which could seriously impair the reputation or financial interests of the STIEBEL ELTRON Group.

The system ensures a fair, confidential process that protects all parties involved. Investigations are only initiated after a careful review and with concrete indications.

To the whistleblowing system

How is the handling of personal data regulated?

Your messages are treated as strictly confidential. Your identity or identifying information will not be disclosed unless legally required (e.g., in court). In some cases, we must inform the accused party after a suitable time. Data is retained only as long as necessary and then deleted or anonymized.

Examples of reportable violations

• Competition law
• Prevention of money laundering and terrorist financing
• Public procurement
• Child and forced labour
• Human rights
• Product safety and compliance
• Environmental protection
• Radiation protection and nuclear safety
• Consumer protection
• Protection of privacy and personal data
• Security of network and information systems

How to report compliance issues correctly

Please ensure your report is as specific as possible so it can be properly investigated.

Consider the following questions when submitting your report:

• Who?
• What?
• When?
• How?
• Where?

As an informant, ensure that your descriptions are understandable to non-specialists.