FAQ - Frequently asked questions
You will find a collection of frequently asked questions by the customers and the corresponding answers here. Our team will be pleased to advice you on questions of any kind. Please contact us via e-mail or telephone.
You will find information on this topic in the manufacturer’s warranty.
We grant a warranty of 5 years for all PAW products – irrespective of the legal regulations -, except for pumps, controllers and sensors. You will find further information on this topic here.
You will find more information about PAW serial numbers here.
Please contact us at the following e-mail address to clarify the further proceeding: email@example.com. The e-mail should contain at least the following information: Reason of complaint, serial number, damage pattern, contact data
The CoolBloC offers an optimal system solution for cooling applications in heating systems. It was designed particularly for the use in special ambient conditions to protect the individual components from condensate formation. Thanks to the special construction, simple cooling applications in combination with radiators or radiant panel heating systems up to 15 °C are easily possible. In general, the cooling water temperature must not fall below 15 - 16 °C in order to minimise the formation of condensation water (shortfall of the dew point temperature) at the system components