Since January 2005, PAW uses serial numbers on almost all products. The serial number allows us to precisely retrace your heating circuit or solar station back to the production.
The serial number allows us to give you optimum advice. Thanks to the serial number, our service team has access to all relevant data, such as the list of items and the delivery date. Thus, we can quickly verify if the product
is still covered by the warranty and can send you an adequate replacement. We issue a 5-year warranty on PAW valves and fittings. You will find further information in the Manufacturer’s warranty!
The serial number is placed on the assemblies in a clearly visible way. Individual components such as pumps, controllers, actuators and modular distribution manifolds also have their own serial number.
Here you will find an orientation aid that informs you about the placement of the serial number on the different products.
The serial number of the heating circuits is placed on the return pipe. Please note that we process complaints and requests/orders of spare parts only under specification of the serial number!
Modular distribution manifold - for HeatBloC®s DN 20 - DN 50
The serial number is placed on the modular distribution manifold. Please note that we process complaints and requests/orders of spare parts only under specification of the serial number!
Domestic hot water modules - Product range Friwa
The serial number of the domestic hot water modules is placed at the bottom right on the support sheet. Please note that we process complaints and requests/orders of spare parts only under specification of the serial number!
Solar transfer stations - Product range Solex
The serial number of the solar transfers stations is placed at the bottom right on the support sheet. Please note that we process complaints and requests/orders of spare parts only under specification of the serial number!
Solar stations - Product range SolarBloC®
The serial number of the solar stations placed at the safety group. Please note that we process complaints and requests/orders of spare parts only under specification of the serial number!
Flat stations - Product range HomeBloC®
The serial number of the solar stations placed at the holding plate on the right. Please note that we process complaints and requests/orders of spare parts only under specification of the serial number!
Heat pump - Product range BoostBloC
The serial number of the BoostBloC placed at the holding plate on the left. Please note that we process complaints and requests/orders of spare parts only under specification of the serial number!
